Associates Program Policies


These Associates Program policies (“Program Policies”) are incorporated by reference in the Associates Program Operating Agreement, and capitalized terms used in these Program Policies and not otherwise defined here will have the definitions provided in the Agreement.
 
 

Associates Program Fee Statement (“Fee Statement”)

 

1. Qualifying Purchases and Qualifying Revenue

We will pay Standard Program Fees described in Section 3 of this Fee Statement in connection with “Qualifying Purchases”, which (subject to the exclusions described in this Fee Statement) occur when:

(a) a customer clicks through a Special Link on your Site to an WhiteNeo Site; and

(b) during a single session, which is measured as beginning when a customer clicks through that Special Link and ending upon the first to occur of the following: (x) 24 hours elapse from that click, (y) the customer places an order for a Product, the customer clicks through a Special Link to an WhiteNeo Site that is not your Special Link (a “Session”), any of the following happens:

i. the customer purchases a Product by adding a Product to his or her shopping cart and completing the order for that Product no later than 89 days after their initial click-through of the Special Link, or

(c) the Product is shipped to and paid for by the customer.

For each Qualifying Purchase, the corresponding “Qualifying Revenue” is equal to the amount we actually receive from that Qualifying Purchase, less any shipping charges, gift-wrapping fees, handling fees, taxes (e.g. sales tax and VAT), service charges, credits, rebates, credit card processing fees, and bad debt.

2. Disqualified Purchases

Notwithstanding the foregoing, Qualifying Purchases are disqualified whenever they occur in connection with a violation of this Associates Program Fee Statement or any other terms, conditions, specifications, statements, and policies that we may issue from time to time that apply to the Associates Program, including the most up-to-date version of the Agreement (collectively, the “Program Documents”).

Further, the following purchases that would otherwise be Qualified Purchases are disqualified and excluded from the Associates Program:

(a) any Product purchased after termination of your Agreement,

(b) any Product order where a cancellation, return, or refund has been initiated,

(c) any Product purchased by a customer who is referred to an WhiteNeo Site through any advertisement that you purchased through participation in bidding or auctions on keywords, search terms, or other identifiers that include the word “WhiteNeo”, or any other words close to our activities (all, a “Prohibited Paid Search Placement”),

(d) any Product purchased by a customer who is referred to an WhiteNeo Site by a link that is generated or displayed on a search engine (including Google, Yahoo, Bing, or any other search portal, sponsored advertising service, or other search or referral service, or any site that participates in such search engine’s network) (a “Search Engine”),

(e) any Product purchased by a customer who is referred to an WhiteNeo Site by a link that sends users indirectly to an WhiteNeo Site via an intermediate site, without requiring the customer to click on a link or take some other affirmative action on that intermediate site (a “Redirecting Link”),

(f) any Product purchased by a customer, where such customer does not comply with the terms and conditions applicable to an WhiteNeo Site,

(g) any Product purchase that is not correctly tracked or reported because the links from your site to the relevant WhiteNeo Site are not properly formatted,

(h) any Product purchased through a Special Link in a Mobile Application that was not an Approved Mobile Application or where the Special Link in an Approved Mobile Application was not served by PA API (as defined below under the IP License) or other linking tools that we make available to you,

(i) any Product subject to a Bounty Event (as defined in Section 4(a) of this Fee Statement, with the corresponding related Special Program Fee), and

(j) any Product purchased as a subscription unless otherwise provided in the Agreement.

3. Standard Program Fees

Subject to the limitations described in this Fee Statement and compliance with the Agreement, we will pay you standard fees described in the Appendix (”Standard Program Fees”). Fees are calculated as a percentage of Qualifying Revenue.

4. Special Program Fees or Promotions

From time to time, we may run general special programs or promotions that may provide all or some Associates the opportunity to earn additional or alternative fees (“Special Program Fees”). For the avoidance of doubt (and notwithstanding any time period described in this section), WhiteNeo reserves the right to discontinue or modify all or part of any special program or promotion at any time. Unless stated otherwise, all such special programs or promotions (even those which do not involve purchases of Products) are subject to disqualifying exclusions substantially similar to those identified in Section 2 of this Fee Statement, and any restriction under the Program Documents applicable to a Product purchase will also apply on a substantially similar basis as restrictions for special programs or promotions.

5. Program Fee Limitations

From time to time, we may impose limits on Associates’ opportunity to earn Standard Program Fees or Special Program Fees. For the avoidance of doubt (and notwithstanding any time period), WhiteNeo reserves the right to discontinue or modify all or part of any limitation at any time. For Program Fee Limitations, please see the Appendix (“Program Fee Limitations”).

6. Program Fee Reporting and Payment

We will use commercially reasonable efforts to accurately and comprehensively track Qualifying Purchases for the purposes of our internal tracking, and creating and distributing to you our reports summarizing Standard Program Fees and Special Program Fees earned by you during that month.

We will pay Standard Program Fees and Special Program Fees in the default currency approximately 30 days following the end of each calendar month in which they were earned by the method described below that you have selected.

Option 1: Payment by Direct Deposit. We will directly deposit the fees you earn into the bank account you designate once you have provided us with the name of your bank, the account number, the name of the primary account holder as it appears on the account, and other requested identifying information (such as the ABA, IBAN or BIC number, if applicable). If you select this option, we reserve the right to hold fees until the total amount due to you reaches the minimum stated in the Payment Minimum Chart.

Option 2: Payment by WhiteNeo Gift Codes. We will send you gift codes in the amount of the fees you earn to the primary email address on your Associates account. These gift codes are redeemable for products on the WhiteNeo Site the fees were earned on and are subject to our then-current gift card terms and conditions. If you select this option, we reserve the right to hold fees until the total amount due to reaches the minimum stated in the Payment Minimum Chart.

Option 3: Payment by Paypal. We will send you the amount of the fees you earn once you have provided us with a Paypal Email address. If you select this option, we reserve the right to hold fees until the total amount due to you reaches the minimum stated in the Payment Minimum Chart.

If you do not select or maintain valid information for a payment option, we may at our discretion pay you through another payment option or hold earned fees until you make your selection or provide such information.

Payment Minimum Chart

Options amount
Deposit 30 USD
Gift Code (Wallet) 30 USD
Paypal 30 USD

If at any time there has been no substantial activity on your account for at least 2 years, then we will have the right, with 7 days’ written notice to withhold the accrued fees for your inactive account, up to a maximum closure withholding of an amount equal to the minimum amount listed in the Payment Minimum Chart for payment by gift code. Further, any unpaid accrued fees in your account may be subject to escheatment under applicable law or become extinct by applicable statute of limitation.

Payments made to you, as reduced by all deductions or withholdings described in the Agreement, will constitute full payment and settlement to you of amounts payable under the Agreement.

If any excess payment has been made to you for any reason whatsoever, we reserve the right to adjust or offset the same against any subsequent fees payable to you under the Agreement.

 


Appendix

Standard Program Fees

 

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